Looking for help - ESR Hub

Finding help and support

On this page you will find different ways to access help and support with MyESR.

If you are looking for help with accessing the system, you should contact the System Administrator at your organisation for help.  We have a search function available where organisations have provided their contact details to us.  If there are none available on the search, please contact your HR Team.

If you are looking for help with setting or resetting your password you can look at the guidance we have published under Password help.  If this does not resolve your query, please contact your local System Administrator.

The ESR Education section provides online learning sessions, videos, and guidance material on all aspects of ESR functionality.  This is available to ESR users when they are logged into ESR.

There is a handy guide to understanding your payslip if you want to find out more about the information detailed within it.

 

 

 

 

Local System Administrator

Use the button below to access the Local System Administrator search

Local System Administrator search

Resetting your password

Use the button below to find information on resetting your ESR password.

Resetting your Password

Password Management

Use the button below to find information on managing your ESR password.

Password Management

Understanding your payslip

Use the button below to access the payslip guide

Understanding Your Payslip

ESR Education

Use the button below to access the ESR Education section.  You will need to be logged into ESR to access this content.

ESR Education

ESR User Manual

Use the button below to access the ESR User Manual.  You will need to be logged into ESR to access this content.

ESR User Manual

Multi-Factor Authentication in ESR

Use the button below to find information on multi factor authentication.

Multi Factor Authentication