Looking for help - ESR Hub
Finding help and support
On this page you will find different ways to access help and support with MyESR.
If you are looking for help with accessing the system, you should contact the System Administrator at your organisation for help. We have a search function available where organisations have provided their contact details to us. If there are none available on the search, please contact your HR Team.
If you are looking for help with setting or resetting your password you can look at the guidance we have published under Password help. If this does not resolve your query, please contact your local System Administrator.
The ESR Education section provides online learning sessions, videos, and guidance material on all aspects of ESR functionality. This is available to ESR users when they are logged into ESR.
There is a handy guide to understanding your payslip if you want to find out more about the information detailed within it.